PRIVACY POLICY

  1. Additional information on data protection.

1.1. This privacy policy is drafted in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and in the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights. TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L give information to the User of the website WWW.TRAMITALEVANTE.ES and derivatives (hereinafter websites) on data protection in an easily understandable question-answer format:

  • Who is responsible for the processing of your data?

TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. act as Joint Controllers, as they jointly decide on the purposes and means of the data processing they carry out. For example, TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. have jointly decided to share the domain of the corporate website among other means.

Below we detail the contact details of each of the Joint Controllers of the Treatment:

Corresponsible 1:

Identity: TRAMITA LEVANTE VALENCIA, S.L

Postal address: C/ DEL MESTRE RACIONAL, 11-1, VALENCIA, 46005 (VALENCIA).

Phone: 960614539

E-mail: INFO@TRAMITALEVANTE.COM

Data Protection Delegate: GRUPO ARRECIFE CONSULTORES 2007 S.L

Contact Data Protection Officer: 963127867/consultoria@grupoarrecife.com

Corresponsible 2:

Identity: TRAMITA GESTIÓN INTEGRAL, S.L

Postal address: C/ DEL MESTRE RACIONAL, 11-1, VALENCIA, 46005 (VALENCIA).

Phone: 960614539

E-mail: INFO@TRAMITAGESTIONA.COM

Data Protection Delegate: GRUPO ARRECIFE CONSULTORES 2007 S.L

Contact Data Protection Officer: 963127867/consultoria@grupoarrecife.com

 

– For what purposes do we process your personal data?

TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. process the information you provide us with the purpose of responding to queries made by the user through any of the forms of contact provided on the website WWW.TRAMITALEVANTE.ES

TRAMITA LEVANTE VALENCIA, S.L will deal with issues related to the intermediation of financial credit in the real estate sector while TRAMITA GESTIÓN INTEGRAL S.L will deal with issues related to the transfer of real estate such as previous inheritances, cancellations of registrations, extensions of new construction and other related matters. In any case, both entities are jointly responsible for the treatment because they have jointly decided how to collect personal data through this website and the purposes for which your personal data will be treated (to attend your query).

In any case, TRAMITA LEVANTE VALENCIA S.L. will process the data you provide us with to comply with the obligations set forth in Law 10/2010, of April 28, 2010, on the Prevention of Money Laundering and Terrorist Financing from the moment you contact us to request financial intermediation services.

TRAMITA GESTIÓN INTEGRAL S.L. will process the data you provide us with in order to comply with the obligations set forth in Law 10/2010, of April 28, 2010, on the Prevention of Money Laundering and Terrorist Financing from the moment you contact us to request advisory services in real estate transactions.

No automated decisions, such as profiling to offer services or products, will be made, except as provided in the Cookie Policy. Should this take place, we will inform you of the logic applied, as well as the significance and expected consequences of such processing for you.

  • How long will we keep your data?

To respond to queries made through the means of contact provided on the web, we will keep your data for the time strictly necessary for the resolution of the query and in any case for a maximum period of one year from the collection of the data.

The data necessary to comply with the provisions of Law 10/2010, of April 28, 2010, on the Prevention of Money Laundering and Terrorist Financing will be kept for a maximum period of 10 years from the time you request financial intermediation services or advisory services in real estate purchase and sale transactions, if necessary.

  • What is the legitimacy for the processing of your data?

When you make a query through the contact forms enabled on our website we are entitled to contact you to answer your query by the consent that you give us by accepting our privacy policy. If you do not provide us with your contact details we will not be able to answer your request for information.

In addition, we are entitled to process the data you provide in order to comply with our obligations regarding the Prevention of Money Laundering and Terrorist Financing, if necessary, in accordance with Law 10/2010, of April 28, 2010, on the Prevention of Money Laundering and Terrorist Financing.

  • To which recipients will your data be communicated?

It is not foreseen to transfer your data to third parties, beyond the legal or contractual obligations we have with you and of which you are informed in the respective service provision contracts you sign with us. In particular, SEPBLAC will be informed of any activity or operation about which there is an indication or certainty that it is related to money laundering or terrorist financing.

There are also companies to which TRAMITA LEVANTE VALENCIA, S.L. and TRAMITA GESTIÓN INTEGRAL, S.L. do not transfer data, but which provide us with different services, these services involving the hosting of personal data by these companies or occasional access by them to the same. These companies that act as data processors and with whom we have signed a contract to ensure the security of personal data are:

*Computer services: They provide us with the hosting service for our corporate e-mails and the hosting and maintenance service for our corporate web page.

There are no plans for international data transfers.

  • What are your rights when you provide us with your data?
  • The interested party has the right to obtain confirmation as to whether or not TRAMITA LEVANTE VALENCIA, S.L. Y TRAMITA GESTIÓN INTEGRAL, S.L. is processing personal data concerning him/her.
  • The data subject has right to access his or her personal dataas well as to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • The data subject may request the limitation of the processing of your dataIn this case, we will only keep them for the exercise or defense of claims.
  • Likewise, in certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their to the processing of their data, as well as to withdraw their consent to the processing of their personal data.. TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • The data subject shall have the right to receive the personal data concerning him or herThe data subject shall have the right to receive personal data concerning him or her that he or she has provided to us in a structured, commonly used and machine-readable form and to transmit it to another controller without being prevented from doing so by the controller to whom he or she has provided it.
  • The data subject has right not to be subject to an automated decision based solely on the processing of his or her data, including profiling, which based solely on the processing of your data, including profiling, which produces legal effects concerning you or similarly significantly affects you. Profiling refers to any form of processing of your personal data that evaluates personal aspects, in particular analyzing or predicting aspects related to your job performance, financial situation, health, personal preferences or interests, reliability or behavior.
  • We, the two companies that are co-responsible for the processing, have signed a co-responsibility agreement to delimit our responsibilities and obligations regarding the processing of personal data. You have the right to know the essential aspects of this agreement, so you can request it at the following e-mail: INFO@TRAMITALEVANTE.COM.

In order to exercise these rights, you may send a letter to any of the Joint Controllers with your request to the following address: C/ DEL MESTRE RACIONAL, 11-1, VALENCIA, 46005 (VALENCIA), or to the following e-mail address: INFO@TRAMITALEVANTE.COM and we will contact you to indicate the steps to follow to exercise your data protection rights. We also inform you that you can file a complaint with the Spanish Data Protection Agency, especially if you are not satisfied with the exercise of your rights.

Contact details of the Spanish Data Protection Agency:

Address: C/ JORGE JUAN, 6, 28001 (MADRID)

Contact telephone numbers: 901 100 099 – 912 663 517

Website: www.aepd.es

1.2. The mere access to the website, as well as all or part of its contents and services, implies the unreserved acceptance of this privacy policy, also applicable prior to the possible contracting of the services that TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. make available to customers. This privacy policy must be accepted and complied with prior to accessing and possibly contracting on the website.

1.3. You agree that browsing the website is an act of free expression of will for the collection and processing of data in TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S. L. TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L are free to make changes to the privacy policy of the website, such changes will be indicated in this privacy statement, as well as in any other place we deem appropriate so that you are aware of the information collected, how we treat it and under what circumstances, if any, we communicate it.

  1. Collection of data in the possible contracting of services of TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L.

2.1. At the time of acceptance of the conditions of contracting the services of TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L., these will require the collection of some basic and essential data for the provision of services. These data are real name and surname, address, postal code, town, ID card number, a valid email address, as well as other information that is relevant for contractual purposes about your person and representation. At all times, the user will be informed of the necessary nature of the collection of such data for the proper management of the provision of services.

2.2. Likewise, in order to provide the services, TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. may ask the user for a series of additional data through personal or telephone assistance, for which the user will be informed, at the time, of the collection and processing of such data.

2.3. Whenever TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. request the bank account number of a client who wishes to contract our services, they will do so in encrypted form and in compliance with the strictest duty of confidentiality.

2.4. For a better provision of services, you authorize TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. to have the right to verify, investigate and/or check the data provided. You agree that TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. may disclose your personal data in compliance with the requirements of a judicial proceeding or order or legal process. In addition, you agree that if TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L sell part or all of the company or merge with another company, it may disclose your information to new business partners.

  1. Limitation of liability

TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. are only responsible for the information they request and collect from users who wish to contract, and are not responsible at any time for any other personal information that may be transferred, transmitted or provided by users of the website through any other mechanism.

  1. Data quality assurance

You guarantee that the data provided are true, accurate, complete and up to date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of this obligation both to TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. as well as to third parties.

  1. Consent for compliance with the LSSI-EC

5.1 In compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L. will request and the user may give their consent so that, if they so wish, TRAMITA LEVANTE VALENCIA, S. L. AND TRAMITA GESTIÓN INTEGRAL, S.L. may use their data to send them information and advertising about the website and different special offers, promotions and third party service providers.L. AND TRAMITA GESTIÓN INTEGRAL, S.L may use your data in order to send you information and advertising about the website as well as different offers, special promotions and third party service providers.

5.2 TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L., in order to guarantee the security and confidentiality of your personal data, have adopted the relevant security measures and have installed the technical means within their reach to avoid the loss, misuse, alteration, unauthorized access and theft of personal data provided to TRAMITA LEVANTE VALENCIA, S.L. AND TRAMITA GESTIÓN INTEGRAL, S.L.

VALENCIA, OCTOBER 06, 2021